Frequently Asked Questions
What is Medtiyyah all about?
Medtiyyah is a wellness brand designed to help you glow, thrive, and feel strong from the inside out. We create clean, intentional supplements to support your focus, beauty, balance, and everyday vitality all with heart, honesty, and zero fluff.*
Are your products clean, safe, and third-party tested?
Absolutely. Every product is crafted in a GMP-certified facility and undergoes rigorous third-party testing to ensure purity, safety, and potency.
Where are your products made?
All Medtiyyah products are proudly made in the USA using globally sourced ingredients that meet our high standards for quality, sustainability, and effectiveness.
Are your supplements vegan, gluten-free, or allergen-free?
We offer a mix! Many of our products are vegan, gluten-free, and soy-free. Check the label or product page under “Supplement Facts” for full details.
Which products should I start with?
If you’re new to Medtiyyah, start with our bestsellers: *** 1. Multi Collagen Peptides – for skin, joints, and hair support *** 2. Memory & Focus – for mental clarity and energy *** 3. Greens & Superfoods – for digestion and daily nutrients * Need help deciding? Email us support@medtiyyah.com — we got you!
How and when should I take the supplements?
Usage varies by product, but most powders mix easily into water, smoothies, coffees or teas. Capsules are usually taken once or twice daily. Each label includes easy-to-follow instructions.
Can I take these with other medications or while pregnant?
Please consult your doctor or healthcare provider before starting any new supplement — especially if you’re pregnant, nursing, or on medication.
How long before I see results?
Everyone’s body is different, but consistency is key. Some feel a difference within a few days, while others notice results over 2–6 weeks. Keep going — your glow-up is loading.
Can I mix different Medtiyyah products together?
Yes! Many of our products complement each other beautifully. For example, pairing Collagen Peptides with Greens & Superfoods can support beauty and digestion in one go. Check each label or ask us if you're unsure.
What’s the difference between collagen types?
Our Multi Collagen Peptides contain Types I, II, III, V, and X — each supporting different parts of your body like skin, joints, ligaments, and hair. One scoop = total body support.*
Do you offer bundles or discounts?
Yes, we offer bundles and Subscribe & Save options to make your wellness journey more affordable. Plus, sign up for our emails or texts to get surprise promos and first dibs on launches.
How does Subscribe & Save work? Can I cancel anytime?
Subscribe & Save lets you set your own delivery schedule and save up to 10% off every order. You can pause, skip, or cancel anytime through your account.
Do you ship internationally?
Not yet, but it’s coming! Currently, we ship anywhere in the U.S. and are working hard to expand globally. Stay tuned!
What is your shipping timeline?
Orders typically ship within 1–3 business days. You'll receive a tracking email once your package is on the move.
How do I track my order?
Once your order ships, you’ll get a tracking link via email. You can also log into your Medtiyyah account anytime to check your order status.
What’s your return or refund policy?
If you’re not totally satisfied, email us at support@medtiyyah.com within 7 days of receiving your order. We’ll make it right — wellness is a journey, and we’re here to support yours.
How can I contact customer support?
Easy! Email support@medtiyyah.com or contact us on our website. We typically respond within 24–48 hours, Monday through Friday.